Skip to main content
Pietra Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Pietra
  2. Designing & Sourcing Products

Designing & Sourcing Products

  • I want to create a product but I don't see it as an option. What should I do?
  • I'm worried about the integrity of my idea and/or design when working with suppliers. How can I protect myself?
  • Can I make a fully custom product with Pietra's suppliers/manufacturers? Or, does it have to be private label?
  • Who is liable if a customer were to take legal action after using a product sold by a Pietra Creator?
  • How can I be sure my manufacturer won't take my idea and sell it as their own? Does Pietra have any protections in place?
  • I just placed a sourcing order, but now I need to cancel. What do I do?
  • I've messaged a supplier, but they haven't responded. What do I do?
  • If I have/find a supplier outside of Pietra's network, can I still use Pietra's fulfillment services?
  • How can I make sure my products are high-quality?
  • What is the best way to get an update on my products?
  • Can I ask my supplier questions?
  • I paid for my inventory, what happens next?
  • I ordered my samples, how long does it take to arrive?
  • How long will it take for my products to be produced?
  • Where can I see sample orders I have placed?
Pietra