Designing & Sourcing Products
- I want to create a product but I don't see it as an option. What should I do?
- Can I make a fully custom product with Pietra's suppliers/manufacturers? Or, does it have to be private label?
- Who is liable if a customer were to take legal action after using a product sold by a Pietra Creator?
- How can I be sure my manufacturer won't take my idea and sell it as their own? Does Pietra have any protections in place?
- I just placed a sample order, but now I need to cancel. What do I do?
- I've messaged a supplier, but they haven't responded. What do I do?
- If I have/find a supplier outside of Pietra's network, can I still use Pietra's fulfillment services?
- How can I make sure my products are high-quality?
- What is the best way to get an update on my products?
- Can I ask my supplier questions?
- I paid for my inventory, what happens next?
- I ordered my samples, how long does it take to arrive?
- How long will it take for my products to be produced?
- Where can I see sample orders I have placed?