Yes! We encourage it. You can chat directly with your supplier through Pietra's Creator Hub. They will be able to answer questions about the manufacturing process, and work with you to make sure your samples and products are exactly the way you want them. Please allow up to 24 hours for responses, as many of our partnered suppliers are international.
Sometimes suppliers (especially those that are international) will request your phone number, WhatsApp information, and/or email address so they can more efficiently communicate with you. This is fine! That said, please make sure to keep all orders and payments within the Pietra platform, so they can be monitored and backed by Pietra and the security systems we have in place.